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Michaelene Conrad founded MC Property Management Corporation in January 1996 and
is the current President and Owner. MC employs 5 full-time property managers and
a full support staff. In addition, the Company has its own accounting staff
on-site to handle all financial items with each association.
The basis for Michaelene's career in property management began when she was
employed as a sales agent for a major home builder. Her caring attitude and
willingness to always lend a helping hand spurred her transition to property
management. After working in the field for over 8 years, Michaelene believed she
could provide better and more personalized service to Associations by starting
her own Company.
Under her leadership, the Company has experienced a consistent, strong growth
and success.
During her years in property management, Michaelene has been active in the
industry community, serving on ACTHA and CAI committees. Currently, she is
serving on the Illinois Chapter CAI Board. She is a Certified Member of
Institute of Residential Marketing (MIRM), a Certified Manager of Community
Associations (CMCA), an Association Manager Specialist (AMS), a Licensed
Community Association Manager with the State of Illinois, and a member of
the Woodridge Chamber of
Commerce.
Michaelene takes pride in her Company and employees and is constantly striving
to better serve the clients.
If you would like to contact Michaelene, please call her at 630-985-2500 or
email at michaelene@mcpmc.com.
Below is a list of our current employees, titles, and email addresses. Please
feel free to contact them with any questions.
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John Conrad (Secretary/Treasurer) - An officer of the firm, John is involved
in many aspects of the company’s day-to-day operation. His main responsibility
is working with the company’s financial team in accounts receivable. John also
oversees insurance accountability for various properties. (john@mcpmc.com)
Keith Conrad (Owner/Vice President) - Keith earned a
Bachelor of Science in Finance degree from the University of Illinois at
Urbana-Champaign and a Master's in Business Administration (MBA) with an
emphasis in Finance, Entrepreneurship, and Management & Organizations at
Northwestern University's Kellogg School of Management. Keith has
obtained his certification as a Certified Manager of Community
Associations (CMCA), Association Management Specialist (AMS) and a
Licensed Community Association Manager with the State of Illinois. He has
been a member of our team since 2004, and has worked in all areas of the
business. In his current role, Keith sits on the Board of Directors and
works closely with the President and Director of Operations on
operations and strategy for the company.
Management
Carlo Caprio (Director of Operations) - Carlo
joined our team with a wide range of IT, Business Operations, Commercial
Property Management, Accounting, and Banking experience. Carlo’s
education background includes: an Associates Degree in Accounting from
Robert Morris College as well as many Information Technology
Certifications. He is able to leverage that diverse and unique
background in maintaining and improving the company’s infrastructure,
which allows us to efficiently and consistently compete and conduct
business. Carlo oversees our Information Technology, Operations,
Marketing and Human Resources areas. Carlo has the ability to mix his
many operational and IT skill sets with his sound financial mind to
customize solutions for our clients. In recent years, Carlo has grown
through his involvement in many community organizations, including but
not limited to: Treasurer – Chicago South Chapter of UNICO (Italian /
American service organization), Board Member – Kid Safe City (Children’s
Safety Village in Bridgeview), Member – The Order of The Son’s of Italy
– (Italian / American service organization), Member – Chicago Southland
Chamber of Commerce. (carlo@mcpmc.com)
Michelle Cohen (Sr. Property Manager) – She is a
graduate of the University of Ft. Lauderdale, majoring in business and
marketing. She has obtained her certification as a Certified Manager of
Community Associations (CMCA) and Association Management Specialist (AMS).
She is also a a Licensed Community Association Manager with the State of
Illinois. Previous owner of a limousine company, manufacturing firm
of heavy thermoforming equipment and a secretarial service, Michelle is
an entrepreneur and a go-getter always thinking ahead, looking
for challenges. All three firms were successful and sold due to her
desire for a career change to the property management field.
With nearly 15 years experience in property management, Michelle
joined MC in April, 1997, as the firm’s Marketing Director and Senior
Property Manager. Michelle is pro-active, thorough and aggressive in
the management of the properties assigned to her. (michelle@mcpmc.com)
William Whitney (Property Manager) – William
joined our team with over 7 years experience in community association
property management. He spent the majority of those years working as a
Portfolio Community Manager in Maryland, managing homeowner
associations, condominium buildings, and business parks. His experience
includes attending board meetings, overseeing major projects, and
coordinating with State and County agencies to meet the needs of his
associations. Prior to entering the property management field, he spent
time in rental property management and supervising a pediatric ENT.
Both have prepared him well for the demands and uniqueness of this
field. He graduated cum laude with a Bachelor of Arts in History from
Loyola University in New Orleans. William has obtained his
certification as a Certified Manager of Community Associations (CMCA)
and Association Management Specialist (AMS). He is also a Licensed
Community Association Manager with the State of Illinois. (william@mcpmc.com)
Monika Krupa (Property Manager) –Monika joined our team
with a wide range of experience in management and customer service,
primarily in the Commercial Property Management field. Monika’s
transferable skills have allowed her to quickly become a knowledgeable
addition to our team. Her education background includes a dual major in
Business Management and Marketing from the University of Illinois at
Chicago. Additionally, she has earned her certification as a Certified
Manager of Community Associations (CMCA) and Association Management
Specialist (AMS). She is also a Licensed Community Association
Manager with the State of Illinois. Her fluency in Polish and
understanding of Spanish is an asset to the company as well. (monika@mcpmc.com)
Terry Drewes (Property Manager) – Terry is a
licensed AIA architect and a seasoned board member from his years owning
a unit in a condominium association. He has been on the board for 10+
years, including 5 years as President. Prior to joining our team, he
worked for 10 years at an architectural firm that specialized in
commercial projects from pre-design through construction. His strong
project management skills coupled with familiarity in running community
associations makes him a perfect fit as a Portfolio Property Manager.
Terry’s educational background includes a Bachelors of Architecture
from the University of Arizona in Tucson. Terry completed the ACTHA
Certified Leader program and obtained his certification as a Certified
Manager of Community Associations (CMCA). He is also a Licensed
Community Association Manager with the State of Illinois. (terry@mcpmc.com)
Nicole DeRusha (Property Manager) – Nicole
joined our team as an Assistant Property Manager with a strong
background in residential rental property management, and quickly was
promoted to a Property Manager. She has leveraged her customer service
skills, vendor management relations, and understanding of building to
become an integral part of our community management team. In addition,
Nicole has earned her national designation as a Certified Manager of
Community Associations (CMCA) and is a Licensed Community Association
Manager with the State of Illinois. (nicole@mcpmc.com)
Sandy Brisart (Customer Service/Secretarial/Closing Documents) - A member of our
team since 1998. Sandy’s daily routine involves many administrative tasks, which
include overseeing the day to day office operations, collections, customer service and
reception. She also works with attorneys and homeowners in the issuance of paid
assessment letters for successful refinances and closings. (sandy@mcpmc.com)
Financial Team
Our financial team utilizes industry leading accounting software to efficiently
manage the financial aspect of our associations. They input accounts
receivables, write checks for accounts payable, produce financial statements,
monitor delinquent accounts, and produce monthly assessment statements. They
set-up new properties and work closely with the auditors and the property
managers to maintain accurate financial statements and changes on assessment
accounts.
Jessica Wagner (Controller) - Jessica's educational
background includes a Bachelor of Science in Business with a
concentration in Real Estate from Arizona State University. She also
received an accounting certificate through evening classes at College of
DuPage. Her professional background includes working as an Accountant
for a real estate investment firm and an Operations Clerk for a
commercial bank. In her current role, she is responsible for overseeing
all aspects of financial and accounting management for the company and
the associations we manage. She spends a great deal of her time working
with Treasurers on budget management, separate assessment projects, and
the investment of the association’s funds. (jessica@mcpmc.com)
Gail Harris (Assistant Controller) – Gail joined
our team with 30+ years of accounting experience in financial reporting,
grant funding and accounts payable management. Her education background
includes an Associates Business Degree, with extensive course work in
accounting, management, and marketing. Gail works closely with the
Controller in the accounting management for the associations. In
particular, she oversees the accounts payable process, working closely
with our vendors and managers to ensure accuracy in the process. (gail@mcpmc.com)
Administrative Assistants/Customer Service Personnel - MC employs administrative
assistants/customer service representatives who work close with the property
managers. They become familiar with the board members and homeowners and
understand the importance of returning telephone calls. They have been trained
to be very thorough in message-taking, work order processing and process great
“follow-up” procedures.