Michaelene Conrad founded MC Property Management Corporation in January 1996 and is the current President and Owner.  MC employs 4 full-time property managers and a full support staff.  In addition, the Company has its own accounting staff on-site to handle all financial items with each association. The basis for Michaelene's career in property management began when she was employed as a sales agent for a major home builder.  Her caring attitude and willingness to always lend a helping hand spurred her transition to property management.  After working in the field for over 8 years, Michaelene believed she could provide better and more personalized service to Associations by starting her own Company.    Under her leadership, the Company has experienced a consistent, strong growth and success.    During her years in property management, Michaelene has been active in the industry community, serving on ACTHA and CAI committees. Currently, she is serving on the Illinois Chapter CAI Board.   She is a Certified Member of Institute of Residential Marketing (MIRM), a Certified Manager of Community Associations (CMCA), and a member of the Woodridge, Lisle, and Aurora Chamber of Commerce.   Michaelene takes pride in her Company and employees and is constantly striving to better serve the clients.   If you would like to contact Michaelene, please call her at 630-985-2500 or email at michaelene@mcpmc.com.   Below is a list of our current employees, titles, and email addresses.  Please feel free to contact them with any questions. John Conrad (Secretary/Treasurer) - An officer of the firm, John is involved in many aspects of the company’s day-to-day operation.  His main responsibility is working with the company’s financial team in accounts receivable.  John also oversees insurance accountability for various properties.   (john@mcpmc.com) Michelle Cohen (Marketing Director/Sr. Property Manager) - A graduate of the University of Ft. Lauderdale, majoring in business and marketing.  Previous owner of a limousine company, manufacturing firm of heavy thermoforming equipment and a secretarial service, Michelle is an entrepreneur and a go-getter always thinking ahead, looking for challenges. All three firms were successful and sold due to her desire for a career change to the property management field. With nearly 15 years experience in property management, Michelle joined MC in April, 1997, as the firm’s Marketing Director and Senior Property Manager.  Michelle is pro-active, thorough and aggressive in the management of the properties assigned to her.  (michelle@mcpmc.com) William Whitney (Property Manager) – William joined our team with over 7 years experience in community association property management.  He spent the majority of those years working as a Portfolio Community Manager in Maryland, managing  homeowner associations, condominium buildings, and business parks.  His experience includes attending board meetings, overseeing major projects, and coordinating with State and County agencies to meet the needs of his associations.  Prior to entering the property management field, he spent time in rental property management and supervising a pediatric ENT.  Both have prepared him well for the demands and uniqueness of this field.  He graduated cum laude with a Bachelor of Arts in History from Loyola University in New Orleans.  (william@mcpmc.com)  Cheri Brown (Property Manager) – Cheri joined our team with numerous years of experience in the property management field.  She recently moved to the Chicago area from Florida, where she was an association portfolio property manager for two management companies over the past five years.  She is a Licensed Community Association Manager (LCAM) in Florida, thus has taken multiple classes in association management.  In her years as a manager in Florida, her experiences included attending Board Meetings, working through developer related issues, interfacing with municipalities, and working on multiple large repair projects after hurricane damage. Prior to working in the management field, she worked in the travel industry.  Her experiences in these two industries has allowed her to develop strong customer service skills, which has made her a great fit with the MC team. (cheri@mcpmc.com) Monika Krupa (Property Manager) – Monika started with our team with a wide range of experience in management and customer service, primarily in the Commercial Property Management field.  Monika’s transferable skills have allowed her to quickly become a knowledgeable addition to our team.  Her education background includes a dual major in Business Management and Marketing from the University of Illinois at Chicago.  Her fluency in Polish and understanding of Spanish is also an asset to the company. (monika@mcpmc.com) Sandy Brisart (Customer Service/Secretarial/Closing Documents) - A member of our team since 1998.  Sandy’s daily routine involves many administrative tasks, which include the issuance of Notice of Violation letters, customer service and reception.  She also works with attorneys and homeowners in the issuance of paid assessment letters for successful refinances and closings.  (sandy@mcpmc.com) Sylwia Malec (Accounts Payable/Closing Documents/Customer Service)- Sylwia graduated with honors from DePaul University, and then spent a couple years with jobs in customer service, before joining our staff.   Her ability to fluently speak Polish and working knowledge of Spanish are another strong attribute she brings to the table.   Her main responsibilities include reviewing and coding invoices for each of the properties’ payables, and working with vendors on billing issues.   (sylwia@mcpmc.com) Tricia Jackson (Assistant Property Manager)- Tricia came to our team with a background that includes multiple years in customer relations, telephone reception, computer operations, and general accounting.   She primarily assists Michelle Cohen in the management of her portfolio of properties.   Her responsibilities include fielding homeowners' questions / requests, dispatching work orders, and assisting with obtaining bids / proposals from contractors.   (tricia@mcpmc.com) Sandy DeMoor (Assistant Property Manager) – Sandy 's background includes 18 years in customer service for a document processing company, which has transferred nicely into her role working with homeowners and board members. Sandy’s primary responsibility is assisting William and Cheri in the management of their properties. She handles the homeowner calls / emails, attends to work order requests, and assists with all administrative duties in the management of William and Cheri’s properties. (sdemoor@mcpmc.com) Clara Cassany (Assistant Property Manager)- Clara joined our team with a background that includes 4 years in the banking industry, primarily as a personal banker and mortgage processing department. While at the bank, she obtained multiple promotions due to her strong work ethic and desire to continue to learn. Clara’s responsibility is to assist Michaelene and Monika in the management of their properties. She is also heavily involved in customer service and the reception area of the company. Clara is fluent in the writing and speaking of Spanish, which is a key asset to our company. (clara@mcpmc.com)   Our Financial Team Our financial team has developed many computerized programs for the creation of new and innovative management systems.  They input all the accounts receivables, write all checks for accounts payable, produce financial statements, provide all delinquency follow-up letters and statements.  They set-up new properties and work closely with the auditors and the property managers to maintain accurate financial statements and changes on assessment accounts. Keith F. Conrad, CMCA (Chief Operating Officer) - Keith’s educational background includes a Bachelor of Science in Finance degree from the University of Illinois at Urbana-Champaign.  He joined our team in February, 2004 and is responsible for overseeing all areas of the financial department at MC.  He spends a great deal of his time working with Treasurers on the budgets, separate assessment projects, and the investment of the association’s funds.  In addition, Keith oversees marketing and recruitment for the Company.  Keith has obtained his certification as a Certified Manager of Community Associations (CMCA). Prior to assuming his role with MC, Keith worked for an industry leader in underwriting and managing Private Placements, equity, and mezzanine investments.  Prior to that, he was an Analyst for an Investment Banking Company.  (keith@mcpmc.com) Lisa Suhre (Assistant Controller) - Lisa's educational background includes a Bachelor of Science in Accountancy and a Master of Business Administration with an emphasis in Management Information Systems from Southern Illinois University Edwardsville.  Her professional background includes several years as a financial analyst and accountant in the gas and utility industries, as well as experience in tax and audit.  She works closely with the COO, and her primary responsibility is to oversee the financial activity of the associations.  (lisa@mcpmc.com) Kristine Hoffman (Accounting Assistant) - Kristine joined our team wiht a professional background that includes years as a staff accountant where her responsibilities were reconciling monthly bank statements, preparing financial statements, and performing general ledger entries.  Her duties at MC include working with Lisa on the preparation of the association's financial statements and recording the corresponding journal entries, payables, and receivables.  She also oversees all charge backs and adjustments to homeowner accounts.    (kristine@mcpmc.com)   Administrative Assistants/Customer Service Personnel - MC employs administrative assistants/customer service representatives who work close with the property managers.  They become familiar with the board members and homeowners and understand the importance of returning telephone calls.  They have been trained to be very thorough in message-taking, work order processing and process great “follow-up” procedures.